A 10-year-old boy was left "screaming and sobbing" after he couldn't join his friends on a skiing trip because of passport delays.
Mum Kirsty Morgan applied to have her son Reuben Murphy's child passport renewed a full month ahead of the planned trip to the Italian ski resort of Bormio. But after what she claimed were repeated delays with the passport arriving, his mum had to tell him he couldn't join his school friends for the much-anticipated trip, before they all move on to secondary school later in the year.
Kirsty, 39, from Anfield, said: "I had to tell an excited 10 year old boy who's in his last year of school he's not going skiing with his friends. It was one of the most heartbreaking experiences of my life. He was devastated, screaming and sobbing."
