A family was driven 40 miles to three different hotels after being 'trapped like caged animals' for five hours on a flight that was too frozen to leave Manchester Airport. Passengers set for winter sunshine at Gran Canaria were expecting to jet off on their Ryanair flight at 1.45pm on Saturday (December 10).
But the cold snap and snow rocked the airport, closing runways earlier in the day, and passengers were told the plane needed defrosting. Holidaymaker Lisa Robinson, 47, says passengers had been told Ryanair needed a defrosting machine to become available, before eventually they were told to come back for the flight on Sunday instead.
Lisa, who was travelling with her husband John, 51, and son Jacob, 17, says passengers were offered one cup of water and no food while waiting to take off on the ill-fated Saturday flight. After being told to get off the plane some hours later, passengers were told their bags would be staying on board, before they were sent off to wait for taxis outside.
