- The European Parliament has voted overwhelmingly to approve updated rules strengthening passenger rights across air, rail, sea, and bus travel within the EU .
- Under the new regulations, travellers who book cancelled flights via intermediaries will be guaranteed a full refund within 14 days.
- Passengers with disabilities or reduced mobility will be permitted to bring an accompanying person on flights free of charge where necessary.
- A standardised claim form will be introduced across all languages and transport modes to simplify reimbursement and compensation requests.
- National authorities will receive enhanced powers to proactively audit and inspect carriers for potential breaches, with rules expected to take effect from October 2027.
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What is the new 14-day refund rule in the updated EU passenger rights?
