A partially-sighted man was forced to wait for help on a broken down plane for 40 minutes - while other passengers boarded a new flight.
Chris, 29, was boarding his Good Friday flight from Manchester Airport to Belfast but the easyJet plane had been unable to take off due to a technical fault.
The 11.55am service forced passengers to wait nearly three hours before a new flight was prepared to take off at 2.45pm, ManchesterEveningNews reported.