A parking firm has been branded "unethical" and "unscrupulous" after an elderly couple received a fine following a day trip to Whitley Bay.
Jean Hills, 72, and her disabled husband, Peter, 75, went on a trip to the seaside on July 5 and parked at the Spanish City car park. The married couple parked in a disabled bay, displaying a blue badge, and Jean paid for a parking ticket and displayed that on the dashboard too. But days later, on July 8, Jean received a letter from the parking firm who operate the car park, HX Car Park Management Ltd, saying they had incurred a charge.
