I FEEL for Chris Jackson ("Insurance company slammed", Letters, 8/4) dealing with insurance companies in regard to the damaged vehicle repairs. I am a panelbeater by trade, and I know the situation as it has developed over the years.
In the late 1960s, it was not unusual for a panel repair to be to a standard that was agreed, and not as "new". However, over the years, governments decided to licence repairers and, as such, all repairs had to be of a high-standard - virtually new condition.
