FAQs
Does Panda London offer free delivery?
Yes, Panda London offers free standard delivery on all orders over £30. This typically takes 2-3 working days to arrive. Please note that you will need to be home to receive your order.
Are Panda pillows good?
Yes! Panda is rated excellent on Trustpilot with over 5800 reviews, 88% of which are 5-stars! But if that's not enough, I personally use two panda pillows which I bought in 2017 and still use them to this day, they are long lasting and comfortable.
Do Panda London mattresses come with a warranty?
Yes. Panda London offers warranties on the majority of their products, such as
10-Year Guarantee: Mattresses, Mattress Toppers, and Pillows.
5-Year Guarantee: Duvets (e.g., The Cloud Duvet).
2-Year Guarantee: Mattress Protectors.
1-Year Guarantee: Bedding (Sheets, Pillowcases), Towels, and Bath Rugs.
What is the returns policy at Panda London?
Panda London mattresses typically come with a 100-night trial, while pillows, toppers, duvets & bedding come with a 30-night home trial.
Does Panda London offer free returns?
Yes, you can return your Panda London order free of charge, with the exception of any delivery fees you may encounter when returning your order.
Panda London Saving Tips
Seasonal Sales: Snap up a bargain or two when you shop the Panda London seasonal sales. In the past, we’ve seen some of the best discounts during this time, so it’s a good idea to keep an eye out for more in the future. These typically occur during seasonal periods, such as summer, winter, and Black Friday.
Panda Bundles: Stock up on your most loved sleeping essentials like mattress toppers, duvets, and more, for a fraction of the price when you shop Panda London bundles. Head to the bundles section on the Panda London website to discover what essentials you can save on today.
Newsletter Offers: Sign up to join the Panda London mailing list so you can be the first to hear about exclusive offers and promotions, get notified of sales, and pick up on handy tips and tricks to help you get the most out of your mattress. You'll also get 10% off your first order when you first sign up.
How to use Panda London discount codes
- Find a Panda London discount code that works for you and click "Get Code" to reveal it.
- Copy the code and head to the Panda London website to start shopping.
- Add your chosen item(s) to your shopping cart and proceed to the checkout stage.
- Click the ‘Have a coupon?’ button on the right side of the page, and paste your chosen discount code into the box.
- After entering, hit the "Apply" button and your discount code will be activated.
How we source voucher codes
The codes listed on each vouchers page on Tom’s Guide have been sourced by our dedicated vouchers team, who find the latest codes through the web and our relationships with retailers and affiliate networks. Each page is updated every few days to include up-to-date offers and ways to save, and our London-based commercial team uses our connections with retailers to source exclusive codes directly from some of the biggest brands on the market.
How we test voucher codes
Every voucher code on Tom’s Guide has been tested by our offers team, based in Cardiff, to make sure they work before we upload them. The codes on Tom’s Guide can be used for a wide range of savings, covering student discounts, free shipping deals, and site-wide or product-specific savings.
We want to make sure every voucher is ready to use whenever someone visits one of our pages, so we don’t include any user-specific or one-time use codes. Each offer also includes as much information as we can find on its terms and conditions to keep things clear, and any applicable expiry dates will be listed next to the offer details. You can view the full list of terms and conditions by clicking the corresponding text below the main offer text and expanding the section.
What to do if a voucher code doesn’t work
Although we work hard to only include tried and tested vouchers on our pages, sometimes codes can expire or terms and conditions can be changed before we have a chance to update the code or our pages. If your discount isn’t being applied at the checkout, there are a number of things you can do.
First, check you meet any listed requirements such as multibuy offers, minimum spends, or product-specific deals. For example, you may need to buy 3 items to receive your discount, or your code may only be applicable to orders with certain models (i.e. 10% off specific smartphones). If you need to review the details of your chosen deal, click the text that reads “View terms and conditions” below the main text.
If you are still experiencing issues applying your discount, don’t worry - our team is on hand to help. Just email coupons.tomsguide@futurenet.com and include information on the code you tried to redeem and which of our pages it was listed on. A member of our team will be in touch to offer support as soon as they can.
How we make money
Tom’s Guide makes money from vouchers on a commission basis. We have agreements with every retailer that has a vouchers page for, and for every order placed using one of our codes, we earn a portion of the order total back in commission from that retailer.
Using this model means all of our profits are paid for by the retailers we partner with, and we do not pass any costs on to our users. Using one of our vouchers will never cost you anything - you’ll only pay for the discounted products you’re looking to buy, so you can rest easy knowing you get exactly what it says on the tin.
Want to read more about Tom's Guide vouchers? You can find more information on our dedicated page, where we break down How We Source Voucher Codes and How to Use Them on your online orders.
