The insurance industry is now putting AI to work. A 2026 outlook from Alpha FMC shows insurers are now using AI across underwriting, claims, and pricing to improve results. And the pace is picking up.
A report from Zscaler (ZS) found that finance and insurance make up 23% of all AI and machine learning traffic, the highest of any sector, with activity jumping 91% year-over-year (YOY). At the same time, Information Services Group (III) has launched a new study focused on insurers using AI and analytics to improve pricing, risk decisions, and claims outcomes, showing just how serious this shift has become.