P&O ferry customers whose sailings failed to leave after the firm sacked hundreds of crew are entitled to an ‘alternative sailing’ or their money back, the Consumer Council says.
The consumer rights body issued guidance in the wake of the company making 800 workers redundant on Thursday sparking widespread anger.
Sailings have been suspended while the company replaces crew sacked by video-call leaving customers, including freight transporters, having to come up with alternative arrangements.
