P&O Cruises has apologised to a couple who described their experience on a European holiday as 'awful'. Lynda and David Cobby, aged 57 and 59, were left disappointed after a number of alleged issues disrupted their trip through Norwegian Fjords, and then northern Europe and Scandinavia, including dirty cabins, mislabelled food, and smells of sewage.
The pair, from Harworth, had previously holidayed with P&O Cruises in March 2023 on a trip to the Caribbean and had been so impressed, they decided to book two back-to-back cruises which would both take place on the same P&O ship just two months later from May 5 to May 26 - costing a total of £3,400. But they were unimpressed after their recent trip, which had given them 'awful' memories.
Now after the pair shared their story, a P&O Cruises spokesperson has apologised. “We are so sorry to hear of the disappointment expressed by Mr & Mrs Cobby. We have responded to all points raised and hope we have resolved it to their satisfaction,” a spokesperson said.
