A leading hotel chain has hit back following a string of negative reviews on Tripadvisor.
Since its establishment in 2012 by Ritesh Agarwal, OYO Hotels and Homes has run a slew of hotels internationally across Europe, Asia and the Americas, and has been regarded as ‘the world's third-largest and fastest-growing’ hospitality chain. Particularly within the UK, OYO has even added 1,200 rooms across the nation from April 2020, due to the severity of the pandemic on the hotel industry, with its stance remaining to serve small to mid-sized hotel rooms and homes on a budget.
Centrally located in the affluent suburbs of Bristol, OYO Flagship The Regency on St Pauls Road seemingly appeared to be no different than what has long been on offer across the franchise.
