Energy provider OVO has helped over 15,000 customers with its Customer Support Package which launched last month.
Prepayment customers across the UK have received approximately £300,000 of temporary credit and thousands have received other forms of assistance such as free boiler services. More than 90 per cent of UK households think energy suppliers should be focused on supporting those in need.
Some three quarters of the public have also searched online about the support that their energy supplier is offering amid the current cost of living crisis.
