As energy bills are set to soar again, OVO Energy has confirmed a new £50million support package to help its customers this winter.
From October 1, the energy firm's new Customer Support Package will open, with an aim to “help customers with a real and immediate need.”
The new scheme has been set up who needs it most and will include an increase from £5 to £15 in emergency credit for prepayment meter users who can't top up in time.