Artificial intelligence is transforming our world and financial services are no exception. AI is reshaping the personal banking sector but where does it currently stand on gender parity, transparency and fairness?
When someone applies for a loan today, there is a growing chance that no human ever reads their application. A data-driven algorithm decides whether they qualify, how much they can borrow, and how risky they are considered, often in a matter of seconds and without explanation, quietly shaping financial opportunities in ways most people never see but feel in their everyday lives.
These systems are usually presented as neutral tools: faster than people, more consistent, less prone to prejudice.
