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Dublin Live
Dublin Live
National
Rayana Zapryanova

Overcharged ESB customers will get their money back, regulator vows

Householders overcharged by ESB to subsidise big businesses’ electricity bills will get their money back, an Oireachtas committee has heard.

Commission for Regulation of Utilities chairperson Aoife MacEvilly said in front of an Oireachtas committee they decided last year to pay back to domestic customers. The scheme customers were overcharged for saw big businesses’ electricity bills being subsidised in a time of economic crisis between 2010 to 2022.

However, it has emerged that ESB Networks have made what Ms MacEvilly called “an administrative error". "Domestic bills were being charged more than we had directed," she said, adding that larger energy users have benefited from this.

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