One of the USA’s top-rated restaurants in California took a tumble in ratings after patrons took issue with an additional charge that came with what critics labeled as a “woke” explanation.
Burdell, a Michelin Guide establishment in Oakland, California, recently faced severe backlash online for a default 20% service charge added to every check.
The soul food restaurant was named among the best U.S. restaurants by Food & Wine last year. However, since details of its tipping policy were made public on Reddit, an ugly onslaught of negative Yelp reviews followed.