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Fortune

Diane Brady

Ousted Air Canada CEO failed to speak French—and forgot the basics of crisis leadership

Air Canada Michael Rousseau Canada United States Fortune Diane Brady Donald Trump

(Credit: Nick Lachance—Toronto Star)

In today’s CEO Daily: Diane Brady on the downfall of Air Canada’s English-speaking CEO
The big leadership story: Fortune goes inside Ken Griffin’s $2.5 billion bet on Miami.
The markets: U.S. futures are up and oil is down on reports that Trump is willing to end the war.
Plus: All the news and watercooler chat from Fortune.

Bonjour. After five years as CEO of Air Canada, Michael Rousseau announced his retirement from the Montreal-based airline yesterday after being pilloried for speaking almost no French in a video statement about last week’s deadly crash at LaGuardia Airport. The mind boggles: Did Rousseau not know how to say something other than “hello” and “thank you” in both of Canada’s two official languages? Were others unaware? What’s clear is that this backlash is about more than linguistic ability. Some takeaways:

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