Jeff Nutley tiptoes around his little grandson Tommy while making a gin and tonic for cousin Diana at the Nutley family home in Caldicot. Jeff is back from a day on the golf course where he laughs at winning just £2 while his wife Catherine and their daughter Helen entertain grandchild number two, Molly.
“Do you like my new kitchen,” Jeff asks, proudly showing off his navy and cream design and the long thin dining table he’s recently upcycled. He places a collection of photographs carefully on the table of his son James and poses for a picture alongside Catherine without direction. They've done it all before, and they hope this time their efforts to retell James’ story will lead to him being discovered.
It’s almost two decades since James disappeared in Tenby in October, 2004, plunging the family into one of Wales’ most notorious missing person stories in recent history. According to the charity, Missing People, James has now been missing for the longest period of time of anyone on its list for Wales. You can get more story updates straight to your inbox by subscribing to our newsletters here.