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The Mary Sue
The Mary Sue
Rachel Thomas

Orlando woman tries to return Alo item. Then the worker tells her it was already returned to a Miami mall she’s never been to

Return fraud is making an appearance going into 2026, with fraudsters figuring out new and increasingly convoluted schemes to acquire goods from clothing stores, retailers, and e-commerce platforms.

Bia Schrim (@bia.schrim), a TikTok content creator, ran into a frustrating experience that left her filing a chargeback. Alo, a high-end workout and casual apparel store, left her without answers after she attempted to exchange a Chai-colored Foxy Sherpa Jacket. When she tried to make the exchange, store associates told her that a completely different person had already returned the item, alongside other merchandise, at a store more than 200 miles away.

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