
I’m not being funny but… whatever happened to air travel? Once considered a luxury, an experience, these days most of us dread flying more than anything. The mere thought of having to get through airport security or those never-ending customs queues makes my skin crawl.
The feeling of being a second-class citizen in Europe is not the way someone wants to travel. Last year saw an unprecedented amount of disruption in the industry, from cancellations to luggage mishandling.