The beginning of the end came early one Saturday morning. We were sitting in the departures zone at Stansted airport, waiting to board a red-eye flight for a family birthday reunion early last year. But something was wrong with our bank account. One of our tenants had just paid his monthly rent – for only half the amount due. He’d unilaterally decided to deduct £750. We had no idea why.
It set the alarm bells ringing – again. My wife and I had been London landlords for a decade. We knew from experience that when things go wrong with tenants, they inevitably go very wrong. And so it turned out.