Britain’s air traffic control data meltdown has left thousands of Britons marooned in foreign airports.
The fallout’s forced the relatively lucky ones to pay for hotel rooms, while other passengers bed down on floors in terminals - with many running low on prescription medication.
Nats, the name for National Air Traffic Control Services, is blaming a vague “technical glitch” caused by a rogue flight plan.
So, who is taking responsibility - and was this catastrophic IT failure linked to Nats’ reliance on ageing digital infrastructure?
It left controllers relying on “manual processes” to guide planes down to runways via analogue airport tower commands.
The Leader podcast is joined by Evening Standard business editor Jonathan Prynn and travel consultant Paul Charles, CEO of Mayfair-based The PC Agency and former Virgin’s Atlantic communications director.
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