On what plane of existence does Ofcom’s Natalie Black exist, do you suppose? One where a kick in the teeth qualifies as an encouraging pat on the back? Where a service costs more and provides less but somehow qualifies as better? There is such a world, in Alice in Wonderland, but government regulators are not meant to be in the business of fantasy.
Yet Ofcom, the regulator of, among other things, the postal service, engaged this year in what it unblushingly described as a consultation exercise about whether postage costs should go up again and delivery slots go down.
