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Tom’s Guide
Tom’s Guide
Technology
Amanda Caswell

OpenAI says they are no longer optimizing ChatGPT to keep you chatting — here’s why

OpenAI logo with person in front.

With over 180.5 million monthly active users and nearly 2.5 billion prompts per day, OpenAI recently revealed it is optimizing ChatGPT to help, not hook.

In a new blog post titled “What we’re optimizing ChatGPT for,” OpenAI revealed it’s moving away from traditional engagement metrics like time spent chatting. Instead, the company says it’s now prioritizing user satisfaction, task completion and overall usefulness.

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