Get all your news in one place.
100's of premium titles.
One app.
Start reading
The Economic Times
The Economic Times
National

OpenAI has a secret ‘friction’ email that lets employees complain directly to Sam Altman and top bosses and it has a surprising Jeff Bezos-Amazon connection

OpenAI reportedly has an unusual internal system that gives employees a direct way to flag workplace problems to CEO Sam Altman and other top leaders when bureaucracy or internal bottlenecks slow them down.

According to a Fortune report, the system, called “friction,” allows employees to report everything from technical issues and slow approval processes to everyday workplace problems. If leadership believes an issue needs attention, it can reportedly be escalated to Altman or OpenAI President Greg Brockman.

Sign up to read this article
Read news from 100's of titles, curated specifically for you.
Already a member? Sign in here
Related Stories
Top stories on inkl right now
One subscription that gives you access to news from hundreds of sites
Already a member? Sign in here
Our Picks
Fourteen days free
Download the app
One app. One membership.
100+ trusted global sources.