OpenAI reportedly has an unusual internal system that gives employees a direct way to flag workplace problems to CEO Sam Altman and other top leaders when bureaucracy or internal bottlenecks slow them down.
According to a Fortune report, the system, called “friction,” allows employees to report everything from technical issues and slow approval processes to everyday workplace problems. If leadership believes an issue needs attention, it can reportedly be escalated to Altman or OpenAI President Greg Brockman.