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Fortune
Fortune
Sheryl Estrada

OpenAI digs in on a fundamental disconnect in new research: AI is ready for primetime, many businesses aren't

Artificial Intelligence technology and Chatbot Customer Service of Ai Concept. Futuristic technology transformation (Credit: Getty Images)

Good morning. AI has officially moved into the mainstream. 

At last week’s World Economic Forum in Davos, OpenAI CFO Sarah Friar noticed a shift: AI is no longer treated as a future experiment or a side conversation. Instead, world leaders are discussing it alongside geopolitics, energy, and security—as a core piece of economic infrastructure.

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