New research reveals AI is widely used by employees, but rarely integrated into the workflows needed to deliver real business value
SYDNEY, June 16, 2026 /PRNewswire/ -- Australian organisations are rapidly adopting artificial intelligence (AI), but most are not applying it within the core processes that run their business, according to new research from Appian [Nasdaq: APPN]. While more than half of surveyed employees report using AI within their organisation, only 10% say it is embedded into core business processes, where work is executed, decisions are made, and outcomes are measured.