
Don’t say ‘just don’t go online’ because adults wouldn’t do that if something happened in the real world. If you got followed home, it’s not like [they would say]: “Hey, stop leaving the house.” Help the person understand that it wasn’t their fault and try to help them through it – be a shoulder to cry on, but don’t try and affect their social life personally. (15-year-old girl)
Young people are often reluctant to involve adults in their online lives. Many fear that parents and teachers will misunderstand or “overreact” in response to what they mostly regard as normal, unproblematic behaviour and experiences. Others say they are frustrated by adults who “trivialise” their experiences.