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The National (Scotland)

National

Gregor Young

One in four calls to NHS 24 unanswered, new figures reveal

NHS 24 NHS

The data shows the average waiting time when contacting the service was just over 22 minutes in June.

ONE in four calls to NHS 24 made in the last five months have gone unanswered, data from a freedom of information (FOI) request has shown.

The FOI request from Scottish Labour shows that of the 785,456 calls made to the service in the last five months, 180,940 (23%) were abandoned.

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