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The Guardian - UK
The Guardian - UK
Politics
Helen Pidd North of England editor

‘One guy uses us like a larder’: the British shoplifting crisis – as seen from the tills

Claire Liu has installed security cameras at her DIY shop in Chorlton, Manchester
Claire Liu has installed security cameras at her DIY shop. She lost the equivalent of a day’s pay to a theft last year. Photograph: Christopher Thomond/The Guardian

Chorlton is one of Manchester’s most aspirational suburbs. Its handsome red-brick semis regularly sell for £700,000 or more. It has a worker-owned, vegetarian cooperative that sells locally grown fruit and vegetables, several reiki studios and an artisanal off-licence where one of the bestselling lagers – locally brewed, of course – costs £4 a can.

But Chorlton has a less wholesome side that is best illustrated by its branch of Boots, tucked inside a dismal 70s precinct earmarked for demolition at the end of the year. Want some makeup? You will have to ask for it. Every lipstick, eyeliner, mascara, blusher – everything – is kept in the stockroom, out of public sight and reach. Why? “It keeps getting stolen,” shrugs a shop assistant. “We’ve not had it out for months now.” The thieves had learned when deliveries arrived and would clear them out within minutes.

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