The organisers of an Oktoberfest festival said they will "take forward some important lessons" after receiving a flood of complaints from angry customers.
Oktoberfest UK describe themselves as the "UK’s biggest operator of authentic German beer festivals". However, attendees at an event in Anglesey on Saturday night complained of long queues and waits for drinks - as North Wales Live reports.
Customers responded to post on the company's Facebook page to brand the event "embarrassing". A user named Mazzy Moo said: "I am so angry about tonight.
