Energy regulator Ofgem has said it is “extremely concerned” almost 200 vulnerable people in Sheffield have been left without gas amid the freezing cold temperatures. People living in the Stannington area of the Yorkshire city have been without gas heating and cooking appliances after a water main burst last Friday sending hundreds of thousands of litres of water into the gas network.
Despite temperatures beginning to dip below zero, on Saturday morning 340 people had been without gas supply for a week, in what Ofgem called an “extremely difficult situation”. The energy regulator said: “We are in constant and close contact with Cadent, Northern Powergrid and Yorkshire Water to ensure that all consumers’ needs are being met, particularly those who may be vulnerable.
“While we are grateful to engineers from Cadent and all of the other organisations who are working around the clock to restore supplies as soon as possible, we are extremely concerned that 194 consumers on the Priority Services Register remain off gas, along with hundreds of other homes. We have received assurances from Cadent that each of these customers is being cared for and made comfortable while they wait for their supply to be restored.
