A pensioner who endured a six-hour wait for an ambulance after dislocating her new hip replacement was left "screaming in pain". She also suffered a silent heart attack.
Speaking about her hip agony, Jeanette Smith, 78, from Formby, said she had "never known pain like it". The massive delay in care happened after the ambulance service marked Jeanette's case as "less urgent".
As reported by ECHO, the former journalist and lecturer said she was left lying on the floor of her bedroom after her hip dislocated while she was putting on her shoes on Tuesday, October 25. She was alone when the accident happened but her husband soon returned home.