A Reddit user has reported that Nvidia — a company with a $5.2 trillion market cap — declined to replace their brand-new GeForce RTX 5080 Founders Edition, one of the best graphics cards, and that the company is trying to “burn my house down” after the card’s 12V-2x6 connector lost its retention clip during the first attempt to remove the cable.
The post, shared on Thursday, December 4, in the PCMR Reddit, includes support transcripts in which the user says they were initially told the connector was safe to use before the case was escalated and ultimately ruled “customer-induced damage.”
