Nurses using artificial intelligence tools at the bedside are reporting a specific and repeatable problem: the software tells them something their own assessment of the patient contradicts. In a National Nurses United survey of registered nurses, 69 percent of those whose employers use acuity algorithms said the results did not match their clinical judgment, and 60 percent said they did not trust their employer to put patient safety first when implementing AI. The survey drew responses from more than 2,300 nurses.
The objection is narrower than it sounds. Nurses are not rejecting technology. Their use of AI on the job nearly tripled in a year, climbing from 15 percent to 44 percent, according to Incredible Health's annual nursing report, a survey of 2,240 nurses that MedicalDaily covered in its reporting on a workforce adapting faster than its employers. What they are objecting to is being handed tools they had no part in selecting and no training to evaluate.