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Evening Standard
Evening Standard
Vicky Shaw

NS&I faces paying hundreds of millions of pounds over bereaved families blunder

NSI Torsten Bell EY Pensions
NS&I have reviewed more than 34 million customer records (Alamy/PA) -

Treasury-backed savings giant NS&I is preparing to pay out hundreds of millions of pounds after failures meant that bereaved families were missing out on savings pots.

NS&I chief executive Dax Harkins is also being replaced by former HM Revenue and Customs (HMRC) boss Sir Jim Harra, in what pensions minister Torsten Bell described as a “fresh start”.

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