If you’re a Now TV customer you may want to check your bill right now – after subscribers discovered a 'hidden' charge.
An extra £5 ‘boost package’ fee could have been added to your account if you signed up for a free 7-day trial and forgot to cancel it.
The Sky streaming service’s Boost enables subscribers to view programmes in HD on a number of different devices and without any adverts.
But MoneySavingExpert.com said eagle-eyed customers only noticed they were forking out for the add-on after analysing their bill.
Complaining users have now vented their frustration on social media.
One posted: "Why have I started being charged £5 for a Now TV 'Boost'?"
Another wrote: "Hello, I’ve only just noticed that I seem to have been being billed for something called 'Boost' on top of my Now TV subscription.
"I’m not sure what Boost is and I don’t remember subscribing to it."
Another miffed user said: "Just seen a charge for @NOW TV Boost on my bank account.
"I’ve actively avoided signing up for this extra charge that gets you basically nothing only to have Now sign me up without me knowing about it."
A Now spokesperson said: "We know our members value the option to stream our content in HD and on multiple devices simultaneously.
"Therefore, at checkout, we wanted to offer this functionality to all members as quickly and easily as possible via our Boost membership."
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How you can swerve the yearly £60 Boost fee
It may ‘only’ be £5 a month, but that adds up to a sizeable £60 over the year.
When first signing up to Now, new users are asked whether or not they want to sign up for the ‘Boost’ service.
During the check-out process, customers can opt in to add a Boost 7-day free trial, which then auto-renews for £5 a month unless cancelled once the trial is over.
This extra fiver is then added to whatever package you signed up for.
When buying a bundle, cost-savvy customers need to make sure they remove the 'free Boost trial' at checkout if they don’t want it.
If you are an existing Now TV user and this story has you scrabbling to check your bill, you can make sure you haven't accidentally signed up to Boost by logging into your account online.
Then, using the drop-down menu, simply navigate to ‘memberships and vouchers’ and look for Boost.
If you see it and you don’t want it, click ‘cancel membership’.
You can still access your Now TV right up until the next bill is due, but then it will become inactive.
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