Nottinghamshire's NHS team are asking the public to use services "wisely" after a GP practice had to suspend urgent care due to unprecedented demand. The Torkard Hill Medical Centre in Hucknall shared a message on Monday (December 12) to say that it was seeing "unprecedented levels of same day emergency care."
The practice said that each one of its on-call doctors were managing 100 patients a day, four times the safe daily limit. The centre said: "This is not safe or sustainable. Please only ask for an emergency appointment if you really need to."
Early on Wednesday (December 14), Torkard Hill then said that it had increased its Operational Pressure Escalation Level to 3, meaning that it was experiencing unprecedented pressures and that patient services would be impacted. Just before 4pm, the practice then suspended urgent care for the rest of the day and told patients needing urgent help to call 111 or use a walk-in centre.
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