A single mum was left stunned after being hit with a bill for hundreds of pounds from her energy company. Jemma Mason, 32, from Stapleford, had been paying her gas bills to Scottish Power on a monthly pre-paid meter.
After deciding she wanted to switch to EON last month, she was then given a bill by her former energy company stating she owed them £435 - on top of what she had already been paying. She was told the debit had accrued between February and June of this year - all while she was topping up for her gas and paying a separate £140 monthly sum for her electricity.
Scottish Power has now admitted a mistake was made as they recieved a reading from the new supplier which was too high - the company has apologised to Ms Mason for the error.
