Readers voiced their surprise after a consultant for Nottingham City Council said paying fines in the city is 'really difficult'. It comes after he received one himself for driving on the tram tracks.
Richard Grice is currently paid more than £1,000 per day to work as the interim director of the transformation programme at the council. An additional £134,000 was approved for his employment over 132 days between April and September.
The programme will span four years and seeks to make the council's operations more cost effective and efficient while also improving the 'negative' culture which was said to have lingered over some departments. One of the ways in which the transformation and improvement team is seeking to streamline the council's operations is through more simplistic and coherent customer service operations and IT systems.