A Northumberland family were left out in the cold after waiting more than a month to receive their first £66 energy rebate payment.
Every household in UK that pays an electricity bill will get a £400 rebate towards their energy bill this year, payable in six instalments from October to March 2023, as part of the Government's cost of living support package. How you will receive the money depends upon how you pay for your energy.
The Patterson family, of Newbiggin-by-the-Sea, have a prepayment meter fitted and were due to receive their first payment in the form of a voucher, which they expected to receive in the post within the first two weeks of the month, as stated on their energy supplier' EDF's website.
