Northern has announced its intentions to make it easier for customers to swap their ticket to another train on the same day if an unexpected delay occurs.
Following a wave of strikes over the past year, many rail customers have been subjected to a series of delays and cancellations. Now, Northern has partnered with rail ticketing app Seafrog which will allow customers to swap their tickets from £2.50.
By using the Seatfrog app, Northern customers can even swap any 'Advance Purchase' tickets that were intended for one train. These type of tickets are often the cheapest without a discount, however, they were previously accompanied by strict restrictions on dates and times for travellers.
