Northern Irish shopworkers have revealed the extent of the violence, threats and abuse they face while trying to do their jobs.
Retail trade union Usdaw has published statistics from a survey of thousands of shopworkers which show that seven in ten retail staff have suffered abuse from customers in the past year.
Shopworkers have said they have been assaulted, sexually assaulted, threatened and verbally abused while doing their jobs, with these incidents increasing following the pandemic.
