The North West Ambulance Service has issued a new plea just days after 600 patients were left stranded waiting for ambulances. On Thursday (December 15), the service urged patients to only resort to calling 999 in a 'life threatening emergency' due to the current high demand.
The trust said they were 'busy' and added that patients in major emergencies would have the next available ambulance dispatched to them, but that others who are not in life-threatening emergencies 'may have to wait longer'.
On Monday night, the medical director of North West Ambulance Service, Chris Grant, shared a video message as he stood outside in the cold, admitting that 111 and 999 services were being overwhelmed, with 600 people were left stranded without help as they waited for an ambulance.