If you were not able to pay your electricity bill in March before the due date, worry not as the Bangalore Electricity Supply Company (Bescom) has decided not to levy any late fee or disconnect power supply, only for this month.
The online services of all electricity supply companies (escoms) in Karnataka were not available due to upgradation of the IT system from March 10 to March 19. The services were expected to resume on March 20. However, many consumers struggled to pay their bills even on March 20 and March 21, owing to glitches in the online portal.
“I have always been regular with my bill payments, and I have been using the online portal for almost two years now. As the services were expected to resume before the due date, I did not pay at the Bescom office. But, on March 20, I tried throughout the day, but the server did not work. I could complete the payment by March 21 afternoon though,” said Ravi Nayak, a resident of Thindlu.
