A Pride of Manchester winner has documented the stark reality for people living below the poverty line after being called to help a desperate young family.
James Anderson, who helps provide free or heavily-subsidised services to help keep people warm, said he was "appalled" to see the conditions mum-of-two Katie, and her two young children, had been living in.
He said the family, who agreed to be pictured and live in a rented flat in Burnley, can't afford gas, have minimal electricity, no carpet, not heating or hot water and no functioning oven.
