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Reuters
Reuters
Business
Andrew Mills, Corina Pons and Catarina Demony

No experience, no resume, you're hired! Hotels fight for staff

A sign that reads "Waiter needed. If interested, drop CV" is posted on the window of a restaurant in central Madrid, Spain, May 31, 2022. Picture taken May 31, 2022. REUTERS/Susana Vera

Top European hotel chains are hiring workers without experience or even a resume as executives admit years of underpaying staff have come back to bite, leaving them unable to meet post-pandemic travel demand.

Thousands of workers left the hospitality industry when international travel shut down during the COVID-19 pandemic. Many chose not to return, finding better paid employment elsewhere, leaving hoteliers facing a desperate shortage.

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