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The Guardian - UK
The Guardian - UK
National
Rachel Obordo and Clea Skopeliti

‘No country for old people’: readers on losing England’s rail ticket offices

Ticket office showing 'position closed' sign
Only England’s busiest stations will continue to have staffed ticket offices under the plans. Photograph: Christopher Thomond/The Guardian

Rail firms have announced plans to shut down almost all of England’s remaining ticket offices in an attempt to “modernise” the railway.

The move has angered unions and disability and passenger groups, who say it would affect the ability of some customers to travel independently.

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