A TUI passenger has opened up about her "nightmare" experience onboard a plane that "bounced hard off the ground" when it tried to land at Bristol Airport before taking off again.
The flight had already been delayed by hours and the chaos didn't stop at the aborted landing - when it finally arrived at Birmingham Airport frustrated passengers began fighting one another, the police were called onboard and a woman went into labour.
Naomii Thomas says the problems began before the plane had even taken off from Cape Verde.
