Passengers heading home from their holiday in Mexico were left facing a flight delay of more than two days. The return from Cancun was held back for more than 50 hours due to technical problems.
One family due to be on the plane was Alex Gillett and her two daughters Caoimhe, nine, and Orla, six. They had spent the week in the Mexican destination, flying out on May 8.
A great week, Alex said, turned into a nightmare as the TUI flight home was delayed twice. Alex, 28, said passengers spent endless hours waiting at the airport before being bussed to and from "disgusting" overnight hotels.